my.apetito User Guide

Ordering Tips

f you're having any issues don't hesitate to contact our Customer Service Team.

The number to call is 0800 028 0855 - open 7:30am to 5:30pm.

If in doubt, call our team!

 

 

Our team can help you with ordering, help you place orders and correct any

errors. They can see your templates, orders and where you are in the process.

 

Once a template is used the system remembers what volumes of items you

ordered last time. You can reorder using the exact quantities of the previous

order.

 

Our system picks up if overdue orders need to be placed. Our team will aim to

give you a reminder call as we want to ensure you place an order in time for your

delivery.

 

Once you have sent your order, you cannot cancel it from My apetito. However,

simply contact customer services and they will be able to help you.

 

My apetito is consistently developing with updates being

deployed on a regular basis.

If you wish to make a suggestion on any additional features

you feel could be added for customer benefit please make

your suggestions to your account manager.