To start placing an order begin by selecting the 'Menu' button, this will take you
to your menu area.
Your main meals will be ordered using your Weekly Menu, otherwise known as
your ‘site’ menu.Custom menus can also be set up for covering special diets and/or occasion days,
such as Christmas Day. (These will be covered separately in more detail later in
the guide).
Select the menu you want to open by clicking on the green menu title.
OR
Click ‘Create an Order’, this can be found on your dashboard in two locations.
Next open the menu you wish to order from. This is an example of a customer's
main menu which holds the bulk of items for order.
If you are a Nurseries / Schools customer then your menu will look slightly
different as seen below.
It will also show you the numbers of Multi and Twin portions that were selected
on the previous order that was placed.
Click on ‘order’ which can be seen as a green button in the top right of the
screen.
The screen will then highlight the day(s) that you had ordered previously. Select
the required next days for your order by clicking on the squares against each day
you wish to select for your delivery to be made.
The system will then generate a list of options for you, select your preferred
delivery day from the dropdown list in the bottom left-hand side of the screen.
Scrolling down the list will provide you with further future dates to choose from.
Here the delivery date of August 6th is selected.
When you select the date of delivery you will be presented with a final chance to
double check your quantity numbers are correct before confirming the order.
When placing an order you are simply ordering meals to be delivered for a future
date.
You can place as many ‘future orders’ as you wish, so proceed in whatever
manner works best for your site.
The screen will show you the items on your menu, listed by day.
Scroll down the page selecting the number of large and small trays you wish to
order for each day, ensuring you select enough food to supply all service users.
If the Multiportion is ‘out of stock’ but the Twin is available, the Twin option will
be offered. This also works in reverse.
A running total of how much you have spent is shown at the left hand of the
screen as you scroll down.
Once you have made all your selections use the buttons in the bottom right hand
of the screen.
There are three options: Cancel, Save the order or Place Order.
Before placing the order, the system will ask you to save your order volumes.
It is recommended that you do this.
One more step. The system asks you for a Purchase Order number, (this links
future invoices). If your organisation uses Purchase Order numbers add it here.
This box cannot be left blank. So, if your organisation doesn't use Purchase Order
numbers, please insert a reference of your choosing. For Healthcare service users
the addition of a Purchase Order number is mandatory. If you do add a Purchase
Order number, please ensure it is 100% accurate before submission as apetito
takes no responsibility for incorrect Purchase Order Numbers (as per our T&C's).
Press ‘Submit your order’. You will then see a confirmation on screen and an
email will also be sent to you, confirming all the elements of your order.
If you are not ready to submit your order at this current time you can instead
choose the 'Save Order' function. This gives users the ability to save their order
and come back to it at a later point.